News
November 18th
Northern Energy partners with coverbaloo insurance to bring market leading Home Emergency offering to its customers…
Northern Energy, the north’s largest independent oil and gas supplier, has teamed up with coverbaloo insurance to provide Home Emergency insurance to its customers. As part of the deal, Northern Energy will […]
October 18th
Stealth fees are unnecessary and risk damaging customer relationships – Mortgage Solutions
18/10/2019 In my last column I explored the issues surrounding a worrying rise in the practice of fees being added to general insurance (GI) sales by brokers. Keeping on the issue of treating customers fairly (TCF), this month I want to highlight the equally unfair practice of charging customers fees for cancelling or making changes to [...]September 2nd
Brokers should not be inflating prices just to increase remuneration – Mortgage Solutions
02/09/2019 Two of the industry’s chief regulators appear to be working rather at odds. HM Revenue and Customs (HMRC) is consulting on whether broker fees should come under the scope of Insurance Premium Tax (IPT) to prevent brokers moving away from a commission-based revenue model to a fee-based one that enables them to reduce [...]July 10th
How one broker firm boosted its income by focusing on insurance – Mortgage Solutions
10/07/2019 My last column explained that advisers do not need to compete on price when advising clients about their insurance options. Instead, the provision of quality service and support is more than enough to make it worth their time while also providing their client an important service. This contribution is highlighting how one mortgage advice [...]July 10th
Mortgage advisers do not need to compete on price to sell insurance – Mortgage Solutions
28/06/2019 As a general insurance provider all too often I hear from mortgage brokers that insurance sales are just not worth the effort. I empathise, but I ask myself how then do some mortgage brokers sell insurance both easily and successfully? The pressure to compete on price, to adhere to regulation and compliance, to put [...]